This Privacy Policy explains how FleetCraft (a trading name of Automotive Group Australia, “we”, “us”, “our”) collects, uses, stores, and discloses personal information when you use this website at fleetcraft.com.au. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What we collect
When you submit a form on this site, we collect the information you provide. The consultation form collects your name, company, email address, phone number, service area of interest, estimated fleet size, preferred call time, location, and any message you write. The newsletter form collects only your email address.
We also automatically log the IP address from which a form is submitted, the date and time of submission, and standard server access logs. We use Google Analytics 4 (via Google Tag Manager) to measure traffic and engagement on this website; this involves cookies and a hashed identifier in your browser.
Why we collect it
We use the information you give us to respond to your enquiry, arrange consultations, send the newsletter you subscribed to, and improve our products and services. We use analytics data to understand how visitors use the site and improve content and performance.
How we store it
Form submissions are stored in our website database (via the Contact Form 7 and Flamingo plugins) and are emailed to our team. The website is hosted in Australia. Analytics data is processed by Google in accordance with their privacy policy.
Who we share it with
We do not sell your personal information. We share it only with:
- Our employees and contractors who need it to respond to your enquiry or operate the site.
- Our hosting and IT service providers (Synergy Wholesale, Google), bound by their own privacy obligations.
- Law enforcement or regulators where we are required by Australian law to do so.
Cookies
This site uses cookies set by Google Analytics 4 to recognise returning visitors and aggregate engagement. You can disable cookies in your browser at any time; some site features may degrade if you do.
Your rights
Under the Australian Privacy Principles you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, or to lodge a privacy complaint, email us at info@automotivegroup.com.au. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always available at fleetcraft.com.au/privacy-policy.